BPO Recruitment and Human Resource Forum

August 29-31

A jobs fair and forum was held last week at the Legislative building by the BPO companies. Etelecare Global Solutions, MTC, Cybercity Teleservices, Concentrix, Surecruit and many more were there to recruit applicants who are interested to get the job.

A forum was also held at the City Treasurer's Office waiting area. Majority of the speakers were from the different BPO companies giving us an orientation about how it is to work in call centers and other BPO companies. They told us about the job descriptions and compensations of their employees.

Moreover, there was a forum for teachers and guidance counselors - i forgot the title but it's about guiding the students and helping them find jobs by the time they graduate.

MY JOURNAL

JULY 2008

We were to adopt a company for our case study in Human Resource Management as our project. I really do not know what our case study would be all about and what we are going to do when we visit our adopted company. However, we were given a course outline that we can use as a guide for our topic to be shared to the class at the end of the month or in the first week of August maybe, because of that, I was able to get an idea about what our case study be.

JULY 16 2008

After having more or less 15 letters signed by our professor, dean and finally, director of the Office of The Student Services, we went to several companies to give our letter asking permission to conduct a case study for the company. We really had a hard time waiting and calling them for our letters to be approved. We were desperate then and continued giving more letters to different companies, but after 2-3 weeks, we finally received a positive reply - an approval from the Synnex-Concentrix Corporation located at Damosa IT- Park, Lanang Davao City.

When we were giving letters to the companies, what I have in mind is that I am applying for a job even though I am just going to conduct a study. Moreover, I realized how difficult it is to apply for a job.

JULY 24, 2008

Finally, we went to Concentrix and made an interview with Mr. Lou Joe S. Cainday of the Human Resource – Organizational Development. We had a nice time talking to him. He gave us a lot of information about their company – I will not enumerate because it is too many to mention. However, he did not share any information which were too confidential for their company and unfortunately, we were not allowed to observe their HRIS since everything that were encoded in the system are highly confidential. Nevertheless, we were thankful for letting us spend a time with them. We even got a chance to take a tour inside their office.

AUGUST 2, 2008

Sharing of the gathered information about the Introduction to HRIS.

SEPTEMBER 1, 2008

We were tasked to adopt a company for our case study in Human Resource Management (HRM), which turned out to be a Human Resource Information System (HRIS) proposal for our adopted company.

SEPTEMBER 5, 2008

We're supposed to go to Concentrix today but we're having our ICean Festival and my group mates have their games scheduled this afternoon.

SONA 2008

•Trainings

“In training, 7.74 million took technical and vocational courses over the last seven years, double the number in the previous 14 years. In 2007 alone, 1.7 million graduated.” - PGMA

This agenda of PGMA helped underprivileged students to graduate in any technical and vocational courses and will not leave them jobless in order for them to provide the necessary needs of their family and to deal with the economics crisis. If this project will continue, more and more underprivileged students will be able to avail such trainings.

•Pensions, Housing Loans, Health Insurances

“GSIS pensions have been indexed to inflation and have increased every year since 2001. Its salary loan availments have increased from two months equivalent to 10 months, the highest of any system public or private—while repayments have been stretched out.Pag-Ibig housing loans increased from P3.82 billion in 2001 to P22.6 billion in 2007. This year it experienced an 84% increase in the first four months alone. Super heating na. Dapat dagdagan ng GSIS at buksan muli ng SSS ang pautang sa pabahay. I ask Congress to pass a bill allowing SSS to do housing loans beyond the present 10% limitation.Bago ako naging Pangulo, isa’t kalahating milyong maralita lamang ang may health insurance. Noong 2001, sabi natin, dadagdagan pa ng kalahating milyon. Sa taong iyon, mahigit isang milyon ang nabigyan natin. Ngayon, 65 milyong Pilipino na ang may health insurance, mahigit doble ng 2000, kasama ang labinlimang milyong maralita. Philhealth has paid P100 billion for hospitalization.” - PGMA

Housing loans will ease the employee’s burden of paying monthly house rents if they have their own house and will be able to save money in order for them to provide the needs of their family. Pension by GSIS and SSS will provide not only the retired employees and their beneficiaries the necessary allowance for their needs, medical concerns, and even death. Lastly, health insurances were provided by the government with the help Philhealth. This will ensure that employees and their beneficiaries will be able to avail cheaper medicines, hospital bills and other medical needs not only during employment but until they retire. This shows that the rights of the employees are not neglected and they will be encouraged to work hard knowing that in the future, they will receive benefits.

•Jobs

“Our P 350 million training partnership with the private sector should qualify 60,000 for call centers, medical transcription, animation and software development, which have a projected demand of one million workers generating $13 billion by 2010.” - PGMA

This will not only provide one million jobs for jobless Filipinos not also this will help them deal with poverty and economic crisis.

I just hope that she will fulfill her promises and that the Filipino people will help themselves to improve their quality of life!